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Home » BUSINESS » Finance & Investment » How to Use M-PESA for Business in Kenya 2026 — Paybill, Till and Business Account Guide
Finance & Investment

How to Use M-PESA for Business in Kenya 2026 — Paybill, Till and Business Account Guide

Steven MutageBy Steven MutageMarch 27, 2026No Comments3 Mins Read
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How to Use M-PESA for Business in Kenya 2026 — Paybill, Till and Business Account Guide
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M-PESA now captures 60% of retail payments in Kenya. If your business is still accepting only cash, you are losing customers daily. Here is how to set up M-PESA for your business, what each product costs and how to use your transaction history to access credit.

M-PESA Business Products Available in 2026

ProductBest ForHow Customers Pay
Lipa Na M-PESA TillShops, kiosks, market stallsM-PESA > Buy Goods > Till number
M-PESA PaybillServices, schools, online businessesM-PESA > Pay Bill > Business number
M-PESA for Business AppManaging multiple tillsApp-based management
M-PESA GlobalReceiving payments from abroadInternational transfer

Paybill vs Till Number — What Is the Difference

FactorPaybillTill (Buy Goods)
Payment referenceCustomer enters account/reference numberNo reference needed
Funds go toBusiness bank account (via M-PESA)M-PESA wallet or bank
Best forRent, school fees, services with invoicesShops, market stalls, quick sales
Registration costFree via SafaricomFree via Safaricom
Transaction feeCharged to customer or businessCharged to customer

How to Register a Till Number for Your Business

  1. Go to the nearest Safaricom shop or apply at safaricom.co.ke/enterprise
  2. Bring your business registration certificate, National ID and KRA PIN
  3. Fill in the merchant registration form
  4. Safaricom verifies your documents — usually 2-5 business days
  5. You receive your till number and set up your M-PESA merchant account
  6. Activate your till via the M-PESA menu on your Safaricom line

How to Register a Paybill Number

  • Go to safaricom.co.ke/enterprise and select Paybill
  • Fill in your business details and upload registration documents
  • Link your Paybill to your business bank account
  • Safaricom approves and assigns your Paybill number within 5 business days
  • Test with a small payment before going live

M-PESA Transaction Charges for Businesses in 2026

The good news for most small businesses is that Lipa Na M-PESA Buy Goods charges are paid by the customer, not the business, for transactions under KSh 49,999. For larger transactions, a small merchant discount rate may apply.

How to View Your M-PESA Business Statements

  1. Log in to the M-PESA Business App or go to pay.safaricom.co.ke
  2. Select Statements under Reports
  3. Choose your date range and download as PDF or CSV
  4. Statements can be used for loan applications, tax filing and reconciliation

How Your M-PESA Business History Unlocks Credit

A strong M-PESA business transaction history is now used by KCB, Equity, Absa and several SACCOs to determine your business loan eligibility. The more consistent your M-PESA inflows, the higher the loan limit you may qualify for. Always ensure your business transactions go through your registered till or Paybill — do not mix personal and business M-PESA.

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  • How to Apply for Hustler Fund Loan Kenya 2026
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  • How to Register and Use eCitizen Kenya 2026
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Steven Mutage
Steven Mutage
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Steven Mutage covers Kenyan politics, business, and finance for CityNews Kenya.

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