The Nairobi City Water and Sewerage Company (NCWSC) has announced an emergency 3-day water supply shutdown across major parts of Nairobi.
According to an official notice issued by the water utility company on Monday, October 26, 2026, the interruption is required to allow the Athi Water Works Development Agency (AWWDA) to carry out urgent emergency repair works on the major NCT–Kigoro–Gigiri–Kabete pipeline.
The shutdown takes effect on Monday, October 26, 2026, at 11:59 PM and will remain in place until Thursday, October 29, 2026, at 11:59 PM.
Full List of Affected Nairobi Estates and Areas
The pipeline maintenance work affects key residential, commercial, and diplomatic hubs across Nairobi County. The full list of areas experiencing dry taps includes:
1. Westlands, Parklands & Surrounding Environs
- Parklands: Parklands 1st, 2nd, 3rd, 4th, and 5th Avenues, Parklands Road, Sawa Road, Presidential Escort, Sergi Road, Kisi Lane, and Mwanaburu Road.
- Westlands: General Mathenge, Kabarsiran Road, Lower Kabete Road, and Lower Raphta Road.
- Highridge & Ngara: Highridge, City Park, Ngara Estate, and Forest Road.
2. Gigiri, Diplomatic Zones & UN Area
- UN Headquarters (UNEP) and U.S. Embassy premises.
- International School of Kenya (ISK), Kisauni Valley, Kilimani Estate, and Magnolia Park.
3. Lavington, Kilimani, Lang’ata & Karen
- Lavington, Upper Hill, Kilimani, Lang’ata, and Karen.
- Estates along Ngong Road and surrounding business centres.
When Will Water Supply Be Restored?
According to NCWSC Managing Director Engineer Martin Nang’ole, technicians are working around the clock to finish the pipeline restoration.
- Shutdown Start Date: Monday, October 26, 2026 (11:59 PM)
- Expected Restoration Date: Thursday, October 29, 2026 (11:59 PM)
NCWSC has urged residents across all listed estates to store adequate water for household and commercial use prior to the midnight shutdown.
“We appeal to our customers for indulgence and urge them to use their available water sparingly as we work towards restoring normal supply,” stated the NCWSC release.
What Should Affected Residents Do?
- Store Emergency Water: Reserve sufficient water in clean, covered containers before midnight tonight.
- Prioritize Essential Consumption: Reserve water strictly for drinking, cooking, and basic hygiene.
- Monitor Official NCWSC Channels: For direct updates, contact Nairobi Water customer service via shortcode or check their official communication channels.
